Terms of service

Effective Date: August 18, 2026

Welcome to Eronase. These Terms of Service ("Terms") govern your access to and use of the Eronase website, https://eronase.com/, and your purchase of products through our online store.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. About Eronase

The website is operated by Eronase.

Business Address:
987 SW 37th Ave
Miami, FL 33135
United States

Phone: 850-427-1764
Email: support@eronase.com

Throughout these Terms, "Eronase," "we," "us," and "our" refer to Eronase.

2. Eligibility

By using this website, you represent that you are at least 18 years old or that you are using the website under the supervision of a parent or legal guardian who agrees to these Terms.

You agree to provide accurate and complete information when creating an account, placing an order, or communicating with us.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate and up to date.

However, product colors, packaging, appearance, dimensions, and other details may vary slightly from images displayed on your device.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.

4. Prices and Payments

All prices displayed on the website are subject to change without notice.

You agree to provide valid and accurate payment and billing information when placing an order.

We accept the payment methods made available during checkout. Payment must be successfully authorized before an order can be processed.

If a payment cannot be authorized or is subsequently declined, we reserve the right to cancel or suspend the order.

5. Orders and Order Acceptance

Submitting an order through our website constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email. An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse, cancel, or limit any order for reasons including:

  • Product availability

  • Pricing or listing errors

  • Suspected fraudulent or unauthorized transactions

  • Incorrect customer or shipping information

  • Unusual or excessive purchasing activity

  • Violation of these Terms

  • Other circumstances requiring us to decline the transaction

If we cancel an order after payment has been received, the applicable payment will be refunded to the original payment method.

6. Shipping and Delivery

Orders are processed according to our Shipping Policy.

Our current estimated delivery timeframe is:

Handling: 1–2 business days
Transit: 5–7 business days
Estimated total delivery: 6–9 business days

Orders are fulfilled Monday through Friday, with shipments handled Monday through Saturday.

Delivery estimates are not guaranteed delivery dates. Delays may occur because of carrier operations, severe weather, public holidays, incorrect shipping information, or circumstances beyond our reasonable control.

For additional information, please review our Shipping Policy.

7. Returns and Refunds

Returns and refunds are subject to our Refund and Return Policy.

If you wish to request a return or refund, please contact our customer support team at support@eronase.com and provide your order information.

Products must meet the applicable requirements outlined in our Refund and Return Policy before a refund or return can be approved.

8. Cancellations

If you need to cancel an order, contact us as soon as possible at support@eronase.com.

Because orders may enter processing shortly after purchase, we cannot guarantee that cancellation requests can be accommodated after an order has been processed or shipped.

If an order cannot be cancelled because it has already been processed or shipped, you may be able to request a return in accordance with our Refund and Return Policy.

9. Intellectual Property

All content available on the Eronase website, including text, graphics, logos, product images, photographs, designs, videos, page layouts, trademarks, and other materials, is owned by or licensed to Eronase unless otherwise stated.

You may not reproduce, distribute, modify, copy, publish, transmit, sell, or commercially exploit any website content without our prior written permission.

10. Prohibited Uses

You agree not to use our website:

  • For any unlawful or fraudulent purpose

  • To violate applicable laws or regulations

  • To interfere with the operation or security of the website

  • To attempt to gain unauthorized access to our systems

  • To collect or track information about other users without authorization

  • To upload or transmit malicious software

  • To engage in activity that could damage, disable, or overburden the website

  • To impersonate another person or entity

  • To infringe upon the intellectual property rights of others

We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms have been violated.

11. User Content

If you submit reviews, comments, photographs, testimonials, suggestions, or other content to Eronase, you represent that you have the right to submit that content.

By submitting content, you grant Eronase a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, and distribute that content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that we believe is unlawful, misleading, offensive, defamatory, or otherwise inappropriate.

12. Third-Party Links

Our website may contain links to websites or services operated by third parties.

These links are provided for convenience. Eronase does not control and is not responsible for the content, policies, security, availability, or practices of third-party websites.

Your use of third-party websites is subject to their respective terms and policies.

13. Website Availability

We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend, modify, or discontinue portions of the website for maintenance, updates, technical issues, or other reasons.

14. Disclaimer

To the fullest extent permitted by applicable law, the website and its content are provided on an "as is" and "as available" basis.

We make no warranties that the website will be uninterrupted, error-free, secure, or completely accurate.

Nothing in these Terms excludes or limits any consumer rights or warranties that cannot legally be excluded or limited under applicable law.

15. Limitation of Liability

To the fullest extent permitted by law, Eronase and its affiliates, officers, employees, agents, service providers, and suppliers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase of products.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Eronase and its affiliates, officers, employees, agents, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:

  • Your violation of these Terms

  • Your unlawful use of the website

  • Your violation of another person's rights

  • Your misuse of products or services

  • Information or content you submit to the website

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By using the website, you acknowledge that you have reviewed our Privacy Policy.

18. Changes to These Terms

We may update or modify these Terms from time to time.

Any changes will become effective when the updated Terms are posted on this page, unless otherwise required by law.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

19. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Refund and Return Policy, and any other policies posted on our website, constitute the agreement between you and Eronase regarding your use of the website and your purchases from us.

21. Governing Law

These Terms will be governed by and interpreted in accordance with the applicable laws of the State of Florida and the United States, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.

22. Contact Us

If you have questions about these Terms of Service, please contact us:

Eronase
987 SW 37th Ave
Miami, FL 33135
United States

Email: support@eronase.com
Phone: 850-427-1764