Terms of service

Last Updated: September 26, 2026

Welcome to Eronase. These Terms of Service govern your use of the Eronase website and your purchase of products through our online store. By accessing our website or placing an order, you agree to these Terms of Service.

1. About Eronase

Eronase is an online retailer offering products to customers in the United States.

Eronase
15801 NW 39th CT
Opa Locka, Florida 33054
United States

Email: support@eronase.com

Customer Support: Monday–Friday, 9:00 AM–5:00 PM Eastern Time

2. Use of Our Website

By using our website, you agree to:

Provide accurate and current information when placing an order.
Use the website only for lawful purposes.
Not attempt to interfere with or disrupt the operation or security of the website.
Not use the website to engage in fraudulent or unauthorized activities.
Not reproduce, copy, distribute, or exploit website content without permission.

We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms of Service have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate.

However, product appearance, packaging, colors, availability, and other details may vary slightly from the information shown online.

We reserve the right to correct errors, update product information, or change product availability at any time.

4. Prices

All product prices are displayed on the Eronase website at the time of purchase.

Prices may change without prior notice. Any price change will not affect an order that has already been accepted and confirmed, except where required by applicable law.

Applicable taxes and any shipping charges will be displayed during checkout where applicable.

5. Orders

When you place an order, you are submitting a request to purchase the selected products.

After an order is submitted, you may receive an order confirmation by email. An order confirmation acknowledges that we received your order but does not necessarily constitute acceptance of the order.

We reserve the right to refuse, cancel, or limit an order when permitted by law, including in cases involving suspected fraud, pricing errors, product availability issues, or incorrect order information.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

6. Payment

Payments are processed through the payment methods made available during checkout.

You agree that the payment and billing information you provide is accurate and that you are authorized to use the payment method associated with the order.

7. Shipping

Orders are generally processed within 1–2 business days, Monday through Friday.

The estimated carrier transit time is 5–7 business days, Monday through Saturday.

The estimated total delivery time is 6–9 business days.

Our order cut-off time is 10:00 PM Eastern Standard Time (GMT-05:00). Orders placed after the daily cut-off may be processed beginning on the next applicable business day.

Delivery estimates may be affected by public holidays, carrier delays, weather, or other circumstances outside our reasonable control.

For complete information, please refer to our Shipping Policy.

8. Returns, Refunds, and Exchanges

Eronase accepts returns for both defective and non-defective products.

Eligible returns must generally:

Be requested within 60 days of receiving the order.
Be returned new and unused.
Be returned by mail.
Meet the requirements described in our Return & Refund Policy.

Eronase also accepts exchanges for eligible products.

A return label is provided at no cost for eligible returns, and no restocking fee is charged.

Eligible refunds are processed within 10 days after the returned product has been received and accepted. Refunds are generally issued to the original payment method.

For complete details, please review our Return & Refund Policy.

9. Order Changes and Cancellations

If you need to change or cancel an order, contact Customer Support as soon as possible.

We will make reasonable efforts to accommodate cancellation requests received before an order has been processed or shipped. Once an order has been processed or shipped, cancellation may no longer be possible, and the applicable return procedure may need to be followed.

10. Intellectual Property

All content on the Eronase website, including text, graphics, logos, images, product descriptions, designs, and other materials, is owned by or licensed to Eronase unless otherwise stated.

You may not reproduce, modify, distribute, publish, or commercially exploit our website content without prior written permission.

11. Third-Party Services and Links

Our website may use third-party services, payment processors, shipping providers, analytics services, or other external services.

We may also provide links to third-party websites. Eronase is not responsible for the content, policies, availability, or practices of third-party websites or services.

Your use of third-party services may be subject to the third party's own terms and policies.

12. Disclaimer

To the extent permitted by applicable law, the Eronase website and its content are provided on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Eronase will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products, except where such limitation is prohibited by law.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Eronase harmless from claims, losses, liabilities, damages, costs, and expenses arising from your unlawful use of the website, violation of these Terms, or violation of the rights of another party.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

16. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

17. Governing Law

These Terms of Service are governed by the applicable laws of the State of Florida and the United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Nothing in these Terms limits any mandatory consumer rights or protections available to you under applicable law.

18. Contact Us

If you have questions regarding these Terms of Service, please contact us:

Eronase
15801 NW 39th CT
Opa Locka, Florida 33054
United StatesEmail: support@eronase.com